Allgemeine Geschäftsbedingungen (AGB) / FAQ

1. General

These General Terms and Conditions (GTC) govern the processing and dispatch of all orders (including subscriptions) received by customers online at ZigZagZurich.

2. Scope of the GTC

These services are governed exclusively by the terms and conditions.

3. Conclusion of contract

All offers from ZigZagZurich are non-binding. A contract between the customer and ZigZagZurich will only take effect after the customer has placed an order and ZigZagZurich has accepted it. The customer makes his order online via the order form provided by ZigZagZurich.ZigZagZurich expresses the acceptance of the order by delivery of some or all of the products specified therein.

4. Delivery

Deliveries are made by the ZigZagZurich department store. The delivery periods or delivery dates indicated by ZigZagZurich are not binding. Subscribed orders are shipped in several partial deliveries.

5. Ownership transfer

All goods ordered remain the property of ZigZagZurich until the customer has fully paid the price specified in the current contract.

6. Payment / shipping costs

Payment can be made by credit card. Customers in Switzerland also have the possibility to receive an invoice with the amount to be paid. Unless otherwise noted, all prices are exclusive of shipping costs . This applies to shipments worldwide.

7. Prices

ZigZagZurich reserves the right to increase or decrease product prices at any time.

8. Unpaid invoices

If credit balances are not paid by the customer, all outstanding consignments will be withheld until proof of payment has been received.

9. Returns

ZigZagZurich grants its customers the right to return all ordered articles, which are not to their taste, within 14 days after the delivery date, back. This does not apply to items that are used, removed from their original packaging, or damaged. For cosmetics, skin care products and fragrances, all products must be returned unopened, with intact original seal, if this has been broken, no refund is possible.

10. Privacy Policy

Personal data of the customers are compiled only to the extent permitted by law. The customer authorizes the post office or courier ZigZagZurich to inform about the correct address, if a consignment could not be sent to the address specified in the order.

11. Final provisions

Should one or more provisions of these terms no longer apply, this does not mean the invalidity of the entire contract. Any non-applicable provisions shall be replaced by appropriate new ones.

This contract is subject exclusively to Swiss law. The jurisdiction and the performance, in accordance with this contract, is in Zurich, Switzerland.